May 3
Updating an Apple Watch that couldn’t see the Internet
what
Trying to pair an Apple Watch to a phone, an update was required; upon requesting it, the Apple Watch (through the iPhone) would cancel, reporting:
Unable to check for update, not connected to the Internet
what did not work
- rebooting the phone
- rebooting the watch
- uninstalling the Watch app from my phone – I couldn’t find it
- leaving both the watch and the phone on chargers for the duration
what got further
I enabled the iPhone’s hotspot, which disabled its wifi, and attempted the update again. The phone started to download the appropriate firmware.
Minutes in, I re-enabled the wifi for a faster download; downloading and updating the watch both succeeded. So apparently, only the initial negotiation required this workaround.
why?
It might be wifi bands, 5GHz (faster, but shorter range) vs 2.4GHz:
- the iPhone 5 (2012) was the first one to support 5GHz wifi
- the Apple Watch Series 6 (2020) was the first one to support 5GHz wifi, and the watch in question was a series 4 (2018)
resources
- a post on the Apple forums – lots that didn’t help, but also the key
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